Communicating With Impact
Exploring all things Communication and Emotional Intelligence, this Masterclass will help you to interact amazingly and with the right impact, resulting in you being more successful every single day!
Never has developing and demonstrating the right communication skills been so important. In fact, studies have shown that together with Emotional Intelligence, they account for around 87% of our success, yet we only pay attention to them 10% of the time. So, in addition to learning how to communicate more effectively, this Masterclass will also help you to develop your Emotional Intelligence, and pay more attention to these crucial skills that matter the most; so that you can interact with colleagues, customers and the world around you with the very best impact. Because when you do this, you will not only be far more successful in everything you do, you will also be able to get the results and outcomes that you and those you are communicating with want and need. And if that wasn't enough, you will also explore and learn:
The Importance of Emotional Intelligence
How to Develop and Apply Self Awareness
How to Self Regulate and Manage Emotions and Setbacks
Tools for Developing and Maintaining Motivation
How to Demonstrate the Superpower that is Empathy
Strategies for Great Conversations and Social Skills
How to Influence People and Manage Successful Relationships
Tactics for Managing Conflict and Overcoming Objections
Masterclass Overview
Welcome To Your Masterclass!
Your Personal Learning Outcomes
Introduction
Lesson One: An Introduction To Emotional Intelligence
Lesson Two: An Overview Of Emotional Intelligence
Emotional Intelligence Assessment
Reflection Exercise
Introduction
Lesson One: Understanding Colour Behavioural Profiling
Lesson Two: The Four Colours of Behavioural Profiling
Example C-me Colour Behavioural Profile
Your Personalised Colour Behavioural Profile
Reflection Exercise
Introduction
Lesson One: Self Awareness
Developing Self Awareness (Bonus Tools)
Lesson Two: Self Regulation
Developing Self Regulation (Bonus Tool)
Handling Setbacks (Bonus Lesson)
Lesson Three: Motivation
Developing Motivation (Bonus Tools)
Reflection Exercise
Introduction
Lesson One: Empathy
Empathy By Brene Brown (Bonus Video)
Lesson Two: Social Skills
Mastering the Art of Listening (Bonus Lesson)
Being a Colourful Communicator (Bonus Lesson)
Managing Successful Relationships (Bonus Tool)
Ten Ways To Have Better Conversations (Bonus Video)
Start With Why By Simon Sinek (Bonus Video)
Reflection Exercise
Before You Go
Your Coaching Session
Communicating With Impact Checklist
Your Learning Review
And That's A Wrap